Privacy Policy for GrowingMyFamily

Effective Date: April 1, 2025

This Privacy Policy describes how Growing My Family Peer Supports, operating as GrowingMyFamily ("GrowingMyFamily," "we," "us," or "our"), collects, uses, and shares personal information of users ("you") of our website, GrowingMyFamily (the "Website") and related services, including but not limited to forums, support groups, and other community features (collectively, the "Services").

1. What Information Do We Collect?

We collect the following types of information:

• Information You Provide Directly:

  • Account Information: When you create an account, we collect your name, email address, username, and password.

  • Profile Information: You may choose to provide additional information for your profile, information about your infertility journey, including the name of your fertility clinic.

  • Content You Post: We collect the content you post, share, or transmit through the Website or Services, including forum posts, comments, and messages.

  • Communications: We collect information when you communicate with us, such as when you send us an email or contact us through our support channels.

  • Payment Information: If you purchase any paid Services, we collect your payment information, such as your credit card number and billing address. (Note: We use a third-party payment processor such as Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.)

• Information We Collect Automatically:

  • Log Data: We automatically collect certain information when you access or use the Website or Services, such as your IP address, browser type, operating system version, device type, referring URLs, device information, pages visited, and the dates and times of your visits.

  • Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing activity on the Website. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information about you. You can control the use of cookies through your browser settings. We use cookies to recognize your device and provide you with a personalized experience. We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement. Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

2. How Do We Use Your Information?

We use your information for the following purposes:

• To Provide and Maintain the Services: To operate the Website and Services, to create and manage your account, to personalize your experience, and to provide you with customer support.

• To Facilitate Communication: To enable you to connect with other users, to participate in forums and support groups, and to communicate with us.

• To Improve the Services: To analyze how users interact with the Website and Services, to identify trends, and to improve the functionality and content of the Website and Services.

• To Personalize Content and Advertising: To personalize the content and advertising you see on the Website and Services, based on your interests and preferences.

• To Send You Communications: To send you emails and other communications about the Website and Services, such as updates, announcements, and promotional offers. We may also use your email to inform you about new products, services, changes to products, survey you about your usage, or seek your opinion. You can opt out of receiving promotional emails at any time.

• To Process Payments: To process payments for any paid Services you purchase.

• To Protect Our Rights and Interests: To protect our rights and interests, such as to enforce our Terms of Service, to prevent fraud, and to comply with applicable laws and regulations.

3. How Do We Get Your Consent?

When you provide us with personal information to subscribe to a service on our site, make a purchase, or participate in or consume a digital product, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to unsubscribe if consent is implied.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent at any time, by contacting us at [email protected] .

4. How Do We Share Your Information?

We may disclose your information with the following categories of recipients:

• Other Users: Information you share in public areas of the Website or Services (e.g., forums, support groups, profile pages) will be visible to other users.

• Service Providers: We may share your information with third-party service providers who assist us with providing and maintaining the Website and Services, such as hosting providers, payment processors, email marketing providers, and analytics providers. 

• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as in response to a court order or an investigation.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners so that we may continue to sell products to you.

5. Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service..

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

7. Cookies and Tracking Technologies

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We uses cookies to recognize your device and provide you with a personalized experience.

We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Web Analysis Tools

We may use web analysis tools that are built into the website to measure and collect anonymous session information.

8. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. The Website and Services are not intended for children or anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your country. We will take appropriate safeguards to protect your information when it is transferred internationally.

For users in the European Economic Area (EEA), the UK, and Switzerland: We comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your personal data depends on the specific context in which we collect it. We may process your personal data based on your consent, to perform a contract with you, to comply with a legal obligation, or for our legitimate interests. You have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and the right to object to the processing of your personal data. To exercise these rights, please contact us at [email protected]. You also have the right to lodge a complaint with a supervisory authority.

10. Links to Other Websites

The Website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these other websites. We encourage you to review the privacy policies of any websites you visit.

11. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

12. Your Choices

You have the following choices regarding your information:

• Access and Correction: You can access and update your account information at any time by logging into your account settings.

• Deletion: You can request to delete your account by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes.

• Opt-Out of Email Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails.

• Cookies: You can control the use of cookies through your browser settings.

13. Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact at [email protected]

By using GrowingMyFamily, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.